1. Who we are
This website is operated by Samvora Private Limited (“Samvora”, “we”, “us” or “our”), an India-based technology company. For privacy questions, contact admin@samvora.in.
Registered office: [Insert Samvora’s full registered office address].
2. Scope of this policy
This policy describes how Samvora handles personal information collected through this corporate website and through business enquiries made to us. It does not describe the data practices of any individual Samvora software product, application or service. If and when a product is launched, its users will be provided with the applicable product-specific privacy notice and, where relevant, customer or data-processing terms.
3. Information we collect
- Contact and enquiry information: your name, business email address, phone number, organisation, role and the information you include in a message or enquiry.
- Communication records: correspondence you send to us and our responses, including information needed to follow up on a business enquiry.
- Basic technical information: information that may be recorded by our website hosting or security services, such as IP address, browser and device details, pages requested, timestamps and diagnostic or security logs.
- Cookie and analytics information: only if cookies or analytics tools are enabled on this website. Please review the cookie controls or notices presented on the website, where applicable.
Please do not submit sensitive personal information, payment-card details or confidential customer data through general website enquiry forms or email unless we have specifically requested it through an appropriate channel.
4. How we use information
We may use the information described above to:
- Respond to enquiries and requests for information;
- Communicate with prospective customers, partners, suppliers and other business contacts;
- Operate, maintain, troubleshoot and secure this website;
- Maintain business records and manage our internal administration;
- Comply with applicable legal obligations and establish, exercise or defend legal claims.
5. Legal basis and consent
Where applicable law requires a legal basis for processing, we rely on the relevant basis for the particular activity, which may include your consent, steps taken at your request, our legitimate business interests, or compliance with a legal obligation. Where we rely on consent, you may withdraw it, subject to legal and operational limitations.
6. Sharing of information
We do not sell personal information. We may share limited information with service providers that help us host, secure or operate this website, manage business communications, or provide other administrative services. We may also disclose information where required by law, to protect rights and security, or in connection with a corporate transaction. Service providers are expected to handle information under appropriate contractual and security safeguards.
7. International transfers
Some website or business-support service providers may process information in locations outside India. Where this occurs, we will take steps required by applicable law and use appropriate contractual or other safeguards, as applicable. The actual providers and processing locations should be confirmed before publication.
8. Retention and security
We retain enquiry and communication information for as long as reasonably necessary to respond to the enquiry, maintain business records, meet legal requirements and resolve disputes. Technical logs are retained according to the configuration and operational needs of the relevant hosting or security providers. We use reasonable technical and organisational measures designed to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
9. Your choices and privacy rights
Depending on applicable law, you may have rights to request access to, correction or deletion of your personal information, withdraw consent, or raise a grievance. To make a request, contact admin@samvora.in. We may need to verify your identity and may retain information where permitted or required by law.
10. Children
This corporate website is intended for business and general audiences and is not directed to children. We do not knowingly seek to collect personal information from children through this website.
11. Third-party websites
This website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Samvora is not responsible for their content or practices.
12. Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Material changes will be communicated where required by applicable law.
13. Contact and grievance requests
For privacy questions, requests or complaints, contact:
Samvora Private Limited
Email: admin@samvora.in
Registered office: [Insert full registered office address]